Responsible Gaming at QuinnBet Casino

Our games are built around chance. Over time the odds favour the house, and no system, pattern or staking plan changes that. Treat what you stake as the price of an evening's entertainment rather than money you expect to get back.

Before you deposit, decide what you can comfortably afford to lose over a week or a month, and keep that figure well clear of the money you need for rent, bills, food and debt repayments. Never borrow in order to gamble, and never raise your stakes to win back what has already gone.

You must be 18 or over to open an account, deposit or play with us. We hold a gaming licence and we verify the identity, age and address of every customer using documents and third-party data. An account we cannot verify is closed, and stakes placed by an underage customer are returned.

Every tool below is free, open to all customers and set in the safer gambling area of your account. You never have to explain why you are using one, and we will not offer you an incentive to remove or raise a limit.

Deposit limits

A deposit limit caps how much you can pay in over a day, a week or a month. You choose the amount and the period in the cashier. Lowering a limit takes effect at once; raising or removing one applies only after a cooling-off period and a confirmation step, so a decision made in the moment cannot be reversed in the moment.

Loss and session limits

A loss limit caps the net amount you can lose across the period you pick and halts play once you reach it. A session limit caps how long a single session lasts and signs you out when the time is up. Tighter settings apply immediately, looser ones wait.

Reality checks

A reality check is an on-screen reminder at an interval you choose, showing how long you have been playing and what the session has cost, then asking whether you want to carry on. Many players find it the simplest way to notice that half an hour has quietly become three.

Time-outs

A time-out closes your account to gambling for a short fixed period chosen from the lengths shown in your account. You cannot deposit or stake during it, we stop sending you marketing, and it cannot be lifted early. Any withdrawable balance stays available to you.

Self-exclusion

Self-exclusion is for a longer break. You pick a period from the options shown in your account and we close the account to gambling for at least that long, remove you from marketing and block attempts to open a new account. When the period ends the exclusion remains until you ask us to lift it, and a further cooling-off period applies before play can resume.

1. Sign in and open the safer gambling section of your account.
2. Choose the tool you want: deposit limit, loss limit, session limit, reality check, time-out or self-exclusion.
3. Enter the amount, interval or length and confirm your choice.
4. Check the confirmation message or e-mail we send you; the setting is live from that moment.
5. If you would rather not do it yourself, use the live chat on the site or e-mail support@casinoquinnbet.co.uk and our team will apply it for you.

Harm builds up gradually, and it shows in habits before it shows in feelings. Go through the checklist below honestly. If more than one point sounds familiar, set a limit or take a time-out today and talk to one of the organisations in the next section.

• You play for longer, or stake more, than you planned to.
• You need bigger stakes to hold the same level of interest.
• You are mainly trying to win back losses rather than playing for enjoyment.
• You gamble with money meant for bills, rent or food, or with money you have borrowed.
• You hide how much you gamble from your partner, family or friends.
• You feel restless, irritable or low when you are not gambling.
• Gambling is affecting your sleep, your work or your studies.
• You have dropped commitments or interests you used to enjoy.
• You have tried to cut back and found that you could not.
• You gamble to cope with stress, boredom, loneliness or money worries.

The organisations below are not part of our business and their support costs nothing. We can apply a limit, a time-out or a self-exclusion whenever you ask, but we cannot provide counselling or debt advice, so please use the services that can.

Your GP can also refer you to NHS gambling treatment, and a free debt advice charity can help if money has become the pressing problem. The gambling block offered by most banks and card providers, together with blocking software on your devices, works alongside the limits in your account.

To have a limit, time-out or self-exclusion put in place for you, e-mail support@casinoquinnbet.co.uk or speak to us on live chat and we will deal with it.

Keeping under-18s away from gambling depends on us and on anyone who shares a device, a card or a home with you.

On our side, we verify the age and identity of every customer, ask for documents where our checks are inconclusive, and close any account we believe belongs to someone under 18. We repeat those checks later in the life of an account whenever new information suggests we should.

On your side, a few simple habits make a real difference:

• Never let anyone under 18 use your account, watch you play or place a stake for you.
• Keep your password private and sign out fully on any shared computer, tablet or phone.
• Do not save your card details or your password in a browser that children use.
• Switch on the parental controls built into your devices and operating systems, and consider filtering software that blocks gambling content across the household.
• Keep bank and card statements out of reach, and ask your bank about blocking gambling transactions on household cards.

If you think a minor has used your account with us, contact us on live chat or at support@casinoquinnbet.co.uk straight away so we can secure the account and look into what happened.